At YFG CONNECT OPC PRIVATE LIMITED, we value every customer and strive to deliver quality products and services. However, all sales made through our website, applications, or authorized platforms are final and non-refundable.
1. No Cancellations or Refunds
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Once an order is placed and payment is completed, no cancellations, exchanges, or refunds will be accepted under any circumstances.
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Requests for order modification or cancellation will not be entertained once the order has been processed or communicated to vendors/merchants.
2. Exceptions
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Refunds or replacements will only be considered in rare cases where the product received is damaged, defective, or incorrect, and the issue is reported to our Customer Service Team on the same day of delivery.
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The item must remain unused and in its original packaging. Verification and approval will be at the sole discretion of YFG CONNECT OPC PRIVATE LIMITED.
3. Products Covered by Manufacturer Warranty
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For items covered under a manufacturer’s warranty, customers are requested to contact the respective manufacturer directly for service or replacement as per their terms.
4. Refund Timeline (If Applicable)
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In the rare event that a refund is approved by YFG CONNECT OPC PRIVATE LIMITED, it will be processed within 1–2 business days to the original payment method.